📖 14. How to use a Waiting List section when an event is full


What this feature does

A Waiting List section lets players keep registering interest after the main event capacity is full. Waiting-list registrations do not take seats from the event capacity, so the roster can keep collecting names while the main event remains full.

Create a waiting list
  1. Open the Organizer Portal.
  2. Open the event and go to Sections.
  3. Click Create Waiting List.

NACH creates a section named Waiting List with a free entry fee of $0. The regular Limit Section Seats? setting is left off, so there is no section capacity limit by default. The section is also marked Entries do not count toward event capacity.

What players see
  • When the event is not full, players see normal available sections.
  • When the event is full and a waiting-list section is available, the event shows Full (Waiting list only) in yellow.
  • At that point, players can register only for sections that do not count toward event capacity, normally the Waiting List section.
  • If no waiting-list section is available, the event shows Full in red and normal player registration is closed.
Moving a player from the waiting list
  1. Open the player registration.
  2. Use Edit to change the registration to an available main section/entry fee when a seat opens.
  3. Collect any entry fee balance if the main section costs more than the waiting-list entry.
Important notes
  • Do not turn on Limit Section Seats? for the Waiting List unless you intentionally want to cap the waiting list itself.
  • You can edit the Waiting List section and its $0 entry fee the same way as any other section or entry fee.
  • Only registrations in sections where Entries do not count toward event capacity is off count toward the event capacity.
Organizers
Organizers
What this feature does

A Waiting List section lets players keep registering interest after the main event capacity is full. Waiting-list registrations do not take seats from the event capacity, so the roster can keep collecting names while the main event remains full.

Create a waiting list
  1. Open the Organizer Portal.
  2. Open the event and go to Sections.
  3. Click Create Waiting List.

NACH creates a section named Waiting List with a free entry fee of $0. The regular Limit Section Seats? setting is left off, so there is no section capacity limit by default. The section is also marked Entries do not count toward event capacity.

What players see
  • When the event is not full, players see normal available sections.
  • When the event is full and a waiting-list section is available, the event shows Full (Waiting list only) in yellow.
  • At that point, players can register only for sections that do not count toward event capacity, normally the Waiting List section.
  • If no waiting-list section is available, the event shows Full in red and normal player registration is closed.
Moving a player from the waiting list
  1. Open the player registration.
  2. Use Edit to change the registration to an available main section/entry fee when a seat opens.
  3. Collect any entry fee balance if the main section costs more than the waiting-list entry.
Important notes
  • Do not turn on Limit Section Seats? for the Waiting List unless you intentionally want to cap the waiting list itself.
  • You can edit the Waiting List section and its $0 entry fee the same way as any other section or entry fee.
  • Only registrations in sections where Entries do not count toward event capacity is off count toward the event capacity.